FAQ

HAVE A QUESTION ABOUT FIT BODY BOOT CAMP?

We’re always here to help! For your convenience, here are the answers to some of the most common questions we receive. Please take a moment to look through this list and see if your question has been answered already. If not, please let us know by reaching out through our Contact Us page here!

What is GroupFit?

GroupFit started back in 2015 in highworth with just 4 members. We then ran additional sessions in Blunsdon House Hotel from 2017 until 2018 from spinning to indoor circuits.

In 2018 we moved to our own studio in Cheney manor. We now have just over 100 awesome members that we call our GroupFit Family. Since we have opened we have had hundreds of member transformations and over THREE thousands pounds of fat loss!

We currently run over 35 sessions per week in a Group Environment.

GroupFit used to offer personal training but we then changed our business to focus on Group Training. We found that we could train more members at once, dropping session price massively and still offer a personal training service.

We have a private members page where we all hang out, tell (bad) jokes and ask fitness / nutrition questions.

As a family meet up with each other outside of sessions, we have a summer BBQ’s, we go to all you can eat restaurants and have games night in our studio!

We also take part in different sporting events!!

We are one big family and much more than a place to workout and go home.

When you become a member you get full access to our personal tracking app (this is where you can log your results and photos)

You have access to a personal trainer via email 24/7. GroupFit recipe books, nutrition manuals and much more (this is the personal training side of things).

Do you have any videos of a session in action?

We sure do, please checkout our promotional video here:

https://www.youtube.com/watch?v=qCr0fgg9dm0

Can I come a try a class?

We offer a FREE 7 days for you check out what we do. If you would like another 7 days to double check that’s also fine. We want you to really love what we do before joining our family.

Am I in a contract if I join?

No, NEVER!! we wont ever sign anyone into a contract. The only this we ask is 30-days notice for any changes or cancelations of membership. This is so we can get in touch with GoCardless and change things their end.

Are there any admin fee’s to join?

No.. Never! We hate the fact other places charge you to join.. The only payment you will need to pay is something called a pro rata. This is basically the payment for the membership that month as the direct debit comes out on the 1st of every month.

What days and times are your sessions?

We run up to 40 sessions per week, 6 days a week. The only day we are shut is a Saturday. We offer early morning, mid morning and evening sessions. That way, you can go to work or take the kids to school and still get your workout in. Please see our up to date timetable on our website.

How many sessions do you recommend?

We recommend a minimum of three sessions per week along with at least 10 thousand steps a day. But first we ask you to look at your current week. Think about work, family, daily jobs, if its more stress added to you week doing three sessions per week then start with two and schedule this into your planner.

Im scared, ive never done a workout before?

You are not alone! Everyone feels this way before taking part in a workout fir the first time! Also, members at GroupFit are absolutely amazing! They will all support you everystep of the way, they will all give you a high five when you smash you’re your goals and we promise you will leave with a smile. If anyone ever makes you feel out of place we will ask that member to leave as that’s not what GroupFit is about.

Are your sessions suited to all fitness abilities?

Yes, Yes, Yes!! All sessions are very well suited for all abilities. We adjust sessions to suit, if an exercise is to hard we will change it and if the exercise is to easy we will change it.

What happens if I go away on holiday do I miss my ?

Never! We ask you to get in touch with us and let us know before you go away. We will then recommened that you take a few extra sessions before you go away or add a few sessions when your home. This means you will never miss a pre paid session.

Do you shut down at all across the year?

We take Bank Holidays off and shut down around 20 days across the year. All members will be told in well in advance and The GymSync App will also be updated.
But… Its fine to have a rest, we recommend it!

How do I book a class?

Booking a GroupFit session or class is very simple, you can book online or through the app called GymSync. Please search for “GymSync” in your APP Store or Go online and set your account up via www.GymSync.co.uk. When setting up an account, you will first need to click “location” and enter “Swindon” then select GroupFit. Please enter all the information except your membership number. When you have set the account up, please let us know as we will need to confirm your details and you can then book your first class. You can book your session up to 4 weeks in advance.

Please note: If you haven’t attend a class with us before you will need to get in touch and complete a membership form before attending your first class.

How much notice do I give to cancel a class?

All cancellations must be made at least 24 hours before your pre-booked class or session in order to avoid being charged. If you fail to cancel your session 24 hours in advance, you will be charged for the session.

GroupFit understands that emergencies do happen, so we allow every member one short-notice cancellation, free of charge. This only applies if GroupFit is notified of cancellation prior to the session start time. Non-attendance without prior notification will be charged in full.

Although our cancellations policy may seem strict, these are in place to benefit our members. With limited spaces available per class, not showing up or a last minute cancellation will mean other members may miss out.

What happens if I arrive late to a class?

If for any reason you are late, please be aware that the session will continue until the agreed finish time. For example, if you have booked a 45 minute session and arrive 5 minutes late, then the session will last 40 minutes. If you turn up half way through a session you will not be able to make this session back up.

Do you give out Diet Plans?

We don’t believe in telling people what to eat and what not to eat. Meal plans at the end of the day are just not very useful or sustainable over a long period of time.

We also understand that when people start a meal plan they often feel like they are ‘on’ them or ‘off’ them. This means when they get invited out for a meal they feel like they have failed and usually at the point binge for days having the mind set “I’ll start Monday” making it even harder the following week.

Our approach is different (and it works!) we would rather educate you about nutrition, giving you an understanding about calories, carbs, fats and proteins. We will then get you to pick a few recipes you enjoy and that you feel happy to eat over 7-days without feeling like a failure if you miss a meal or go “off the plan”.

Sadly, this is a massive problem with the fitness industry because you are made to feel like there is only one way to drop fat and unfortunately people buy into these myths.

People usually buy “diet plans” from there friends, or people with ZERO qualifications… So if you have a friend that try’s selling you a “diet plan” there not much of a friend… they are only usually in it to make money from your unhappiness…. (Sorry if you don’t like to hear that) ..

What happens when I join?

When you initially join we get together and get your start date to gather all your starting data. This includes weight, body fat percentage, photos and more. We will then talk you through the measurements you need to do at home.
For as long as you work out with us, we’ll use that data to track your progress so you can make sure you’re on track to reaching your health and fitness goals. For most of our members, that means reaching a specific clothing size or weight or losing a specific amount of pounds.

We take great pride in helping our clients meet and exceed their weight loss goals. We also make sure to celebrate “non-scale” victories like having more energy or breaking personal records throughout sessions.

This is also a great time to spend asking any additional questions you might have.

How do I get in touch to chat to somone or book in a free trial?

Please get in touch with jack Direct: Jack@GroupFitWiltshire.co.uk

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